REFUND POLICY
Last updated: July 24, 2026 | Applies to: https://fantasy-suite.com§ 01 // Overview
At Fantasy Suite, we want you to be satisfied with your purchase. This Refund Policy outlines the conditions under which we offer refunds for the Pro subscription and Infinite one-time license purchased through https://fantasy-suite.com. By making a purchase, you agree to this Refund Policy.
§ 02 // Refund Eligibility
You may request a refund within 14 days of your original purchase date, subject to the following:
- ■ Refund requests must be submitted by emailing support@fantasy-suite.com within the 14-day window. No specific reason is required.
- ■ Proof of purchase (your Lemon Squeezy order confirmation email) must be provided.
- ■ Approved refunds are issued to your original payment method via Lemon Squeezy.
- ■ We reserve the right to decline requests in cases of suspected abuse of this policy, including repeated refund requests or fraudulent transactions.
§ 03 // Subscription Cancellations
You may cancel your Pro subscription at any time from your account settings. Upon cancellation:
- ■ Your access continues until the end of your current billing period, and you will not be charged again.
- ■ We do not provide prorated refunds for the unused portion of a billing period that has already started.
- ■ If your cancellation falls within 14 days of your initial subscription purchase, you remain eligible for a full refund under § 02 above.
§ 04 // How to Request a Refund
To initiate a refund request:
- ■ Email us at support@fantasy-suite.com with your order number.
- ■ We will review your request within 3-5 business days.
- ■ If approved, refunds are processed to your original payment method within 5-10 business days.
Please note your bank or card issuer may take additional time to post the refund to your account.
§ 05 // Exceptions
Requests submitted after the 14-day window, or purchases already covered by a prior refund on the same account, are generally not eligible for a refund. We evaluate exceptional circumstances on a case-by-case basis — please contact us if you believe your situation warrants a review.
§ 06 // Contact Us
If you have questions about this Refund Policy, please contact us by email at support@fantasy-suite.com